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Returns
As all Phoenix from Ash designs are handcrafted, we do not offer refunds based solely on change of mind, but we do offer returns for issues with sizing or custom designs. Please get in touch through our contact page
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Care and Privacy
Each Phoenix from Ash design is handcrafted with high-quality natural gemstones and beads. Some stones require more care than others, so please take care of these creations by avoiding long-term exposure to the elements to ensure their longevity.
No Phoenix from Ash design is ever recreated twice, as we value individuality, creativity and the unique nature of the gems.
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